Join Focus Group as a Delivery Administrator managing orders and invoicing in a hybrid role. Contribute to the efficient processing of equipment orders in a dynamic tech environment.
Responsibilities
Reviewing ‘best price’ before purchasing equipment through our suppliers
Raising purchase order numbers via our purchasing system
Ordering IT equipment that is required for customer orders and internal purposes
Liaising with other departments to ensure all equipment is ordered in a timely manner
Tracking the equipment order and ensuring that the delivery was successful
Organising the return of unwanted, unused, or faulty equipment
Raising and billing new additional handset orders
Placing orders for new line features
Invoicing customers for all orders placed
Requirements
Calm and organised to ensure workloads are managed effectively – it gets busy and challenges arise
Must have keen eye for detail due to nature of dealing with customer requirements
Demonstrates willingness to learn new skills and continually develop oneself
Excellent communications skills both verbal and written
Accurate numeracy, written and data entry skills
To not be afraid to ask questions, take on board the answers and learn and deliver from that new knowledge and understanding
Customer Service focused; be prepared to own an issue and see through to completion but also not to be a blockage. To go the extra mile for the sake of the team, customer, and the business.
Above all to actively contribute to ensuring an efficient and cohesive team effort.
Experience with IT licensing and procurement is preferred.
Benefits
Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
Give Back: Enjoy paid volunteering days to support causes you care about.
Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.
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