Sales Executive in medical device sector, supporting healthcare professionals in the Las Vegas and Inland Empire areas. Building relationships and expanding market share with medical solutions.
About the role
- Inside Sales Representative focused on customer service and sales growth for TechnipFMC's Flowline team. Building lasting customer relationships and supporting internal processes in a hybrid work environment.
Responsibilities
- Builds relationships with customers and cultivates accounts into long-term customer alliances and continues to identify and promote opportunities for additional sales within the alliance
- Build and maintain strong relationships with account managers and marketing personnel
- Seeks and identifies business opportunities by interviewing customers
- Contributes to the reduction of inventory through additional sales and recommendations
- Customer interfacing includes requests for quotations, lead times, order placement, expediting, or changes, the building of quotations, and communicating pertinent information proactively back to customers
- Represents customer issues within the internal organization and updates the management team on a routine basis
- Notify respective Account Manager and/or customer of missed deliveries
- Work with planning to realign dates on assigned customer’s order backlog as required to support our customers
- Drives to improve internal processes and eliminate non-value added tasks
- Seeks resolutions and corrective actions when errors occur
- Initiate new part number setups
- Customer order follow-up, including reschedule notification
- Investigate and authorize return material requests
- Investigate and process credit requests
- Calculate pricing on MTO items while maintaining margin guidelines
- Negotiate priority allocations during stock shortages
- Handle customer complaints, including processing Internal Complaint forms and utilizing the Quality Notification System
- Other customer service assignments as requested by management
Requirements
- High School Diploma or GED, required
- Bachelor’s degree OR 3+ years of relevant experience in customer service, sales, or supply chain
- Demonstrated behavior focused on customer success
- Demonstrated ability to work in a Matrix Team Environment
- Solid understanding of internal and external economic factors such as costs, margins, and profit impact of decisions
- Self-motivated, Flexible, detail-oriented, and works with a sense of urgency
- Good written and verbal communication skills
- Good listening skills
- Friendly, enthusiastic and represents the company in a professional manner at all times
- Positive Attitude
- Strong analytical
- Strong PC/Office skills required
- Ability to work in a team environment
- Valid Driver’s License
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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