Inside Sales Representative focused on customer service and sales growth for TechnipFMC's Flowline team. Building lasting customer relationships and supporting internal processes in a hybrid work environment.
Responsibilities
Builds relationships with customers and cultivates accounts into long-term customer alliances and continues to identify and promote opportunities for additional sales within the alliance
Build and maintain strong relationships with account managers and marketing personnel
Seeks and identifies business opportunities by interviewing customers
Contributes to the reduction of inventory through additional sales and recommendations
Customer interfacing includes requests for quotations, lead times, order placement, expediting, or changes, the building of quotations, and communicating pertinent information proactively back to customers
Represents customer issues within the internal organization and updates the management team on a routine basis
Notify respective Account Manager and/or customer of missed deliveries
Work with planning to realign dates on assigned customer’s order backlog as required to support our customers
Drives to improve internal processes and eliminate non-value added tasks
Seeks resolutions and corrective actions when errors occur
Initiate new part number setups
Customer order follow-up, including reschedule notification
Investigate and authorize return material requests
Investigate and process credit requests
Calculate pricing on MTO items while maintaining margin guidelines
Negotiate priority allocations during stock shortages
Handle customer complaints, including processing Internal Complaint forms and utilizing the Quality Notification System
Other customer service assignments as requested by management
Requirements
High School Diploma or GED, required
Bachelor’s degree OR 3+ years of relevant experience in customer service, sales, or supply chain
Demonstrated behavior focused on customer success
Demonstrated ability to work in a Matrix Team Environment
Solid understanding of internal and external economic factors such as costs, margins, and profit impact of decisions
Self-motivated, Flexible, detail-oriented, and works with a sense of urgency
Good written and verbal communication skills
Good listening skills
Friendly, enthusiastic and represents the company in a professional manner at all times
Sales Representative for passenger car tyres in Berlin providing support to car dealerships. Focused on customer acquisition, sales management, and market analysis.
Area Sales Representative managing day - to - day sales operations and seeking new business opportunities in Prague, Czech Republic. Delivering expected sales results through team coordination and executing corporate strategies.
Sales Consultant in Bela, assisting agricultural producers with technical guidance and sales planning. Engaging with local farmers and achieving sales targets in Tibagi - PR, Brazil.
Sales Consultant working with rural producers to enhance productivity and manage client relationships. Involves technical assistance, sales planning, and client account management.
Sales Representative for Grainger operating a mobile shoe store. Traveling to customer job sites, providing exceptional service with footwear fitting and inventory management.
Sales Representative selling select products in assigned territory for Crown Equipment Corporation. Engaging in sales calls, generating leads, and participating in training activities.
Sales Representative selling select products within a geographical territory for Crown Equipment Corporation. Involves collaboration, training, and participation in campaigns to generate leads and manage accounts.
Sales Representative responsible for selling contract maintenance programs for material handling equipment at Crown Equipment Corporation. Develops relationships with clients to enhance customer satisfaction and retention in El Paso, TX.
Sales Representative Trainee selling products in assigned accounts and geographical territories at Crown Equipment Corporation. Developing into an Account Representative or other commissioned sales positions.