System Manager responsible for administration and optimization of laboratory informatics platforms. Ensuring system performance and compliance in a hybrid work environment.
About the role
- Senior Manager for Research & Insights in Responsible Gaming at Flutter, working closely with stakeholders to develop evidence-based strategies and insights.
Responsibilities
- Own scoping, budget, delivery and dissemination of critical RG research into SG tool efficacy, harm paraments, positive play, customer behavior change, addiction, and prevalence trends
- Lead analysis of research and identifying strategic gaps and opportunities through results.
- Drive evidence-based integration and adoption
- Scope problems, set hypotheses, agree success measures and decision points with key stakeholders in the wider RG and Reputation communities of practice
- Commission and handle external partners by owning and writing briefs/statements of work.
- Running RFPs, negotiate contracts and budgets
- Deliver complex studies end-to-end: mixed methods (quantitative/qualitative, experimental, UX), customer journey/behaviour, market and competitor tracking
- Translate evidence into action: providing clear data-led recommendations for internal and public policy positioning on RG areas
- Lead insight sharing and collaboration within our growing cross-brand community of practice, including building accessible reporting data and repository of insights for brand use in their markets
- Translating R&I evidence into clear narratives for external and internal communications purposes in partnership with corporate affairs, communications and public affairs colleagues
- Providing horizon scanning and thought leadership expertise on evidencing our RG positions globally and to brands.
Requirements
- Validated experience in a Research, Strategy & Insights, behavioural science and/or BI role in comparable sector or consultancy (digital or highly regulated industries) with sector comparable clients
- Strong ability to translate complex data into clear, engaging and persuasive storytelling for senior audiences
- Expertise in quantitative and qualitative methodologies.
- Proven technical data skills (R, Python, SPSS, or data visualization platforms like Tableau/Power BI).
- Experience leading multi stakeholder research projects.
- A collaborative, solutions focused mindset with influence and relationship building skills
- Passion for solving complex problems balancing sustainability and ethical concerns with commercial dynamics
- Adaptable and comfortable navigating change and uncertainty, with an appetite to learn new technologies and approaches: evolving AI literacy
- Project management - able to deliver projects on time and on budget
- Knowledge of behavioural science, research, policy, and harm minimisation approaches advantageous but not essential.
Benefits
- Bonus scheme
- Uncapped holiday allowance
- Enhanced pension scheme
- Private healthcare
- Life assurance
- Income protection
- £1,000 annual self-development learning fund
- Invest via the Flutters Sharesave Scheme
- Enhanced parental leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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