Collections Team Leader managing the collections and recovery function at FleetPartners. Leading a team of Collections Consultants while contributing to reporting and month-end processes.
Responsibilities
Lead and manage the Collections function and team of Collections Consultants
Assist with Collections Consultant duties when required
Oversee month-end processes, including Loss Provisions and Write-Offs
Generate daily and monthly reporting on collections activities
Engage with and manage external partners for repossessions, legal action, and field visits
Ensure all accounts in Collections are actioned efficiently and effectively
Build and maintain strong internal stakeholder relationships
Requirements
Proven experience in employee leadership and team management
Excellent written and verbal communication skills
Intermediate computer skills, including Excel and accounting software
Experience managing external support partners for field visits, repossessions, and legal referrals
Experience handling hardship cases in IDR and EDR capacities
Strong ability to prioritise, multitask, and manage competing deadlines
Proven ability to identify, plan, and implement new initiatives
Benefits
Up to 27 days of annual leave per year
A ‘Dress for your Day’ policy
Flexible and hybrid working arrangements in our stunning North Sydney office overlooking the bridge
Rewards programme, including a range of discounts from a variety of retailers
An extensive range of other employee benefits
16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
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