Hybrid Team Leader – Collections

Posted 3 weeks ago

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About the role

  • Collections Team Leader managing the collections and recovery function at FleetPartners. Leading a team of Collections Consultants while contributing to reporting and month-end processes.

Responsibilities

  • Lead and manage the Collections function and team of Collections Consultants
  • Assist with Collections Consultant duties when required
  • Oversee month-end processes, including Loss Provisions and Write-Offs
  • Generate daily and monthly reporting on collections activities
  • Engage with and manage external partners for repossessions, legal action, and field visits
  • Ensure all accounts in Collections are actioned efficiently and effectively
  • Build and maintain strong internal stakeholder relationships

Requirements

  • Proven experience in employee leadership and team management
  • Excellent written and verbal communication skills
  • Intermediate computer skills, including Excel and accounting software
  • Experience managing external support partners for field visits, repossessions, and legal referrals
  • Experience handling hardship cases in IDR and EDR capacities
  • Strong ability to prioritise, multitask, and manage competing deadlines
  • Proven ability to identify, plan, and implement new initiatives

Benefits

  • Up to 27 days of annual leave per year
  • A ‘Dress for your Day’ policy
  • Flexible and hybrid working arrangements in our stunning North Sydney office overlooking the bridge
  • Rewards programme, including a range of discounts from a variety of retailers
  • An extensive range of other employee benefits
  • 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers

Job title

Team Leader – Collections

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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