Lead user growth and partnerships for AI - powered drug discovery at Lilly. Engaging biotech startups, VCs, and collaborators while representing the company at major industry events.
About the role
- Managing a team of Account Managers focused on customer retention and account expansion in a hybrid work environment. Contributing to a supportive HR ecosystem with innovative financial solutions.
Responsibilities
- Lead and manage a team of Account Managers;
- The team is responsible for managing and developing a portfolio of clients, focusing on account retention and expansion (farming);
- Identify and diagnose opportunities within existing clients, map needs and create value propositions;
- Build relationships with decision-makers through executive-level communication and a consultative approach;
- Manage stakeholders, adhering to internal and client processes and workflows;
- Navigate across products and services to structure value propositions aligned with client needs;
- Lead negotiations and manage delivery expectations and targets;
- Organize and prioritize time and tasks in a dynamic, cross-functional environment;
- Maintain a sense of urgency and high-quality customer service;
Requirements
- Strong people management skills;
- Experience with KPI strategy and team management;
- Technical knowledge in consultative selling, customer retention, and account development (farming);
- Experience in account management and corporate (B2B) client relationships;
- Analytical ability to identify business opportunities;
- Strong communication skills and ability to build long-term relationships;
- Availability to work in a hybrid model (São Paulo, SP);
- Familiarity with CRM systems (HubSpot is a plus).
Benefits
- Flash Card (the beloved pink card) with flexible benefits: meal, grocery, mobility, health, education, culture, and wellness
- Health insurance
- Life insurance
- Extended maternity and paternity leave + childcare assistance
- Birthday day off 🎂
- Flexible hybrid work model + home office allowance + in-office experiences
- Exclusive partner discounts via the Flash app
- TotalPass
- Pet care plan with Guapeco
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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