Kundenservice Werkstudent providing direct support for Telekom and Vodafone customers. Assisting with inquiries, problem resolution, and sales opportunities across multiple communication channels.
Responsibilities
Kundenbetreuung und -kommunikation für Kunden der Partnerunternehmen Telekom oder Vodafone
Beratung & Support bei Fragen und Problemen
Verträge optimieren und neue Verträge abschließen
Multichannel-Kommunikation via Chat, E-Mail oder Telefon
Requirements
Sehr gute Deutschkenntnisse in Wort und Schrift
Empathie & Hilfsbereitschaft
Kommunikationstalent
Zuverlässigkeit & Selbstorganisation
Student:in welche wöchentlich mindestens 12 Stunden unterstützen kann
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