Social Community Manager responsible for managing social media operations for Fitch Solutions. Focusing on content strategy, brand engagement, and community interaction in a dynamic environment.
Responsibilities
Manage daily social media administration, including content scheduling, publishing, and community engagement across platforms (e.g., LinkedIn, X/Twitter, YouTube).
Manage content curation for Exec level social management
Support the execution of organic social media strategies, with a strong emphasis on LinkedIn, to drive brand awareness and engagement.
Liaise with internal stakeholders to gather content, ensure brand consistency, and manage content approval processes.
Assist in the interaction and coordination with external agencies for social media campaigns and content creation.
Support the development and implementation of employee advocacy programs, encouraging internal content sharing and thought leadership.
Monitor, analyze, and report on social media performance, providing insights and recommendations for optimization.
Contribute to understanding and optimizing the consumer journey through social media channels, aligning content with audience needs and business objectives.
Stay informed on social media trends, platform updates, and best practices to ensure Fitch Ratings maintains a competitive edge.
Demonstrate the ability to prioritise workflows and adapt to changing deadlines while maintaining very high levels of attention to detail.
Requirements
2-4 years of experience in social media management or digital marketing, preferably within the Financial Services or a similar industry.
Experience in senior leadership social account management
B2B Social Marketing experience
Proven proficiency in using social media management platforms, specifically Hootsuite, Gaggle
Strong understanding and experience with organic social media strategies, particularly on LinkedIn.
Experience with social media reporting and analytics tools, demonstrating an ability to interpret data and derive actionable insights.
Exceptional written and verbal English communication skills, with a keen eye for detail and the ability to craft bespoke, engaging content tailored for diverse audiences.
Benefits
Hybrid Work Environment: 3 days a week in office required based on your line of business and location
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Inclusive Work Environment : A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
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