Head of Product for Restaurant at Fiserv delivering product vision on Clover's ecosystem. Leading product development and strategic plans to enhance restaurant services and growth.
Responsibilities
Develop a comprehensive restaurant product strategy that aligns with Clover’s overall mission, business priorities, and annual operating plan with P&L responsibility of ~$800M in annual revenue.
Establish a clear restaurant product vision and roadmap, prioritizing features and functionalities based on market needs and business objectives and build senior leader alignment across the firm.
Identify emerging trends and technological advancements in Payments / Business Solutions to stay ahead of the competition.
Foster a community of data-informed decision making to remain true to the voice of the customer and the revenue goals and targets of the organization.
Drive the end-to-end product development lifecycle, from ideation to launch, ensuring timely and high-quality delivery of products and solutions that are reliable, scalable and secure and that maximizes impact for our customers, their diners and our business.
Work closely with the product development team to define and prioritize feature enhancements and new product offerings tailored to the needs of the restaurant industry.
Collaborate closely with engineering and design teams to define product requirements, user stories, and features.
Focus on creating exceptional user experiences by leading the design and user interface (UI) efforts through the product and design teams’ partnership.
Develop and execute strategic plans to drive sales growth and expand market share within the restaurant vertical.
Partner with Go to Market functions to align on roadmaps and develop ways of working that will drive value and accelerated sales in the Restaurant vertical.
Act as a primary point of contact for key restaurant clients, addressing their concerns and ensuring their success with our products and services.
Requirements
Bachelor’s degree in business, technology, or a related field preferred
Proven track record of at least 12 years in product management with a heavy focus in Restaurant
A strong background in payments, point-of-sale (PoS) technology, and the specific dynamics of vertical SaaS is essential
Strong analytical and problem-solving skills, with the ability to leverage data for decision-making
Demonstrated experience scaling products globally as Clover moves into new markets
Excellent communication, presentation, and interpersonal skills
Experience with Agile development methodologies is a plus
Demonstrated ability to drive product innovation and business growth.
Travel Requirement: This position requires the ability to travel domestically up to 30%, depending on business needs.
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