Director of Digital Marketing overseeing digital marketing campaigns for First Entertainment Credit Union. Responsible for audience targeting, analytics, and cross-functional collaboration to enhance member engagement.
Responsibilities
Lead audience segmentation, targeting, content creation, deployment, analytics, and advertising campaign optimization.
Monitor digital campaign performance and identify optimization opportunities, recalibrate targeting, messaging, and creative assets based on audience behavior and responses to maximize ROI.
Leverage data, analytics, and customer insights to implement strategies across digital touchpoints, delivering tailored content, product recommendations, and offers to member segments while enhancing engagement, loyalty, and lifetime value.
Work cross-functionally and with our external partners to design, develop, and optimize website and landing pages, ensuring a seamless, user-friendly experience.
Achieve established growth marketing goals regarding leads at all funnel stages, website visitors, SEO rankings, and other program goals.
Use innovative, data-informed approaches to drive audience development across email, SMS, social and emerging platforms.
Forge and maintain strategic social partnerships to amplify brand presence and engagement.
Strategize and roadmap social initiatives, ensuring alignment with broader business goals.
Conceptualize and implement robust test-and-learn digital roadmaps to drive incremental growth and innovation.
Identify and maintain the relationship with marketing technology stack providers to deliver a best-in-class digital experience for current and potential members and aid in reaching organizational KPIs.
Perform other tasks as required.
Requirements
Bachelor's degree in Marketing, Communications, Computer Science, Business or related field; MBA preferred.
A minimum of 5 to 7 years of work-related experience in a full-service financial institution or experience in a related position in a related field highly preferred. 2 years in a supervisory capacity required.
Proficiency with social media scheduling and analytic tools required.
Proficiency with SEO, WordPress, HTML or similar required.
Working knowledge of Credit Union or banking products and services, procedures and guidelines, and field of membership requirements.
Thorough knowledge of regulations applicable to essential responsibilities.
Effective communication skills across all levels of audience.
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