Product Manager managing Pay Later products across platforms at Synchrony. Collaborating with technology and business teams to drive innovation and meet customer needs
About the role
- Product Owner responsible for implementing product vision and priorities in innovative health solutions. Collaborating with cross-functional teams to design and deliver effective solutions.
Responsibilities
- Deeply understand the vision, objectives and priorities defined by the PM
- Translate strategic guidelines into clear features, flows and requirements
- Conduct functional discovery based on hypotheses and direction from the PM
- Interact with customers, implementation and operations teams to understand real pain points
- Map AS-IS and TO-BE processes
- Design the solution in Figma
- Create clear, structured functional and non-functional requirements
- Detail user stories with objective acceptance criteria
- Serve as the product’s functional reference / subject-matter expert for technical teams
- Lead refinements and support tactical backlog planning
- Work closely with implementation and Customer Success teams
- Ensure the designed solution is implementable and aligned with real-world processes
Requirements
- Experience as a Product Owner or in a similar role
- Experience with B2B SaaS products of medium to high complexity
- Experience in critical or regulated operational environments
- Strong ability to design functional solutions
- Proficiency in Figma (wireframes, flows, functional prototypes)
- Clear, structured writing of requirements and user stories
- Ability to organize complex business rules
- Knowledge of agile methodologies (Scrum / Kanban)
- Experience in healthcare (hospitals, payers, clinics)
- Knowledge of surgical processes, billing, OPME (surgical implants and specialized materials) or physician reimbursement
- Experience with products integrated with ERPs / HIS (Hospital Information Systems)
- Familiarity with integrations and APIs (functional perspective)
Benefits
- Position also open to candidates with disabilities (PwD)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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