CRM Product Owner managing Microsoft Dynamics CRM for a UK blood cancer charity, ensuring effective data support and leading ongoing improvements for accurate fundraising and engagement.
About the role
- Lead product strategy at Terrific, redefining live social commerce with AI-driven solutions and real-time data. Collaborate closely with cross-functional teams to drive innovative product development.
Responsibilities
- Own the product roadmap for Terrific’s live social commerce platform, aligning it with company strategy and revenue goals.
- Define and evolve our positioning across live shoppable video, AI personalization, and real-time analytics - and make sharp bets about where to invest.
- Partner with the CEO and leadership team on pricing, packaging, go-to-market, and M&A/partnership decisions.
- Build, coach, and scale a world-class product management team; set the bar for craft, outcomes, and velocity.
- Establish the rituals, frameworks, and operating cadence (OKRs, roadmap reviews, discovery, launches) that keep product, engineering, and design tightly aligned in a fast-paced delivery environment.
- Be a visible product leader internally and externally - with customers, partners, investors, and the market.
- Deliver an exceptional experience for enterprise customers (retailers, brands, broadcasters, media groups) and for their end consumers — balancing the needs of both sides of the marketplace.
- Own core platform areas: live shopping experiences, creator/presenter tools, audience engagement, commerce integrations, and analytics.
- Champion an AI-first product culture: drive how AI personalization, recommendations, content generation, and automation show up across the platform.
- Make data-led decisions the default — instrument everything, set success metrics before launch, and kill or double-down based on evidence.
- Translate ambiguous business goals into crisp product requirements, success metrics, and release plans.
Requirements
- 10+ years in product management, including 3+ years leading product managers; prior VP or Head of Product experience at a high-growth company is strongly preferred.
- Proven track record owning product strategy and P&L-impacting outcomes in e-commerce, social commerce, SaaS, marketplace, or media/creator platforms.
- Deep B2B2C experience — you understand the dynamics of serving enterprise buyers while obsessing over the end-consumer experience.
- Experience operating at international scale, with brands and consumers across multiple regions (LatAm, Europe, and/or Israel is a strong plus).
- Strong analytical mindset: fluent in funnels, cohorts, experimentation, and data-led prioritization.
- Hands-on experience shipping AI-powered product experiences (personalization, recommendations, generative features, or similar).
- Executive-grade communicator: can pitch to a CEO, a Fortune 500 CMO, a designer, and an engineer - and adjust in real time.
- Bias to action, product taste, and comfort with ambiguity. Startup and/or scale-up experience is a strong plus.
Benefits
- Executive ownership of the product that defines the future of live, shoppable media.
- A seat at the leadership table, and real influence on company strategy.
- A global customer base of top brands, retailers, broadcasters, and media groups.
- A high-talent, high-velocity team where product, engineering, design, and data ship together.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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