Hybrid Product Specialist – Saas, Mortgage Brokerage CRM, Spanish Market

at Finsolutia

• Job title: Product Specialist – Saas, Mortgage Brokerage CRM, Spanish Market
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure
• Location requirements: Hybrid, Madrid, Spain

About the role

• Saas Product Specialist developing and localizing an AI-powered platform for mortgage brokers focusing on Spain. Collaborating with cross-functional teams in a hybrid role based in Madrid or Lisbon.

Responsibilities

• Support the localization of the platform for the Spanish mortgage market by documenting local processes, terminology, and regulatory requirements in collaboration with internal stakeholders.
• Translate business, customer, and regulatory requirements into clear product documentation and user stories, supporting backlog refinement, sprint activities, and high-quality feature delivery within Agile teams.
• Collect and structure customer feedback and support user research activities to identify usability issues and contribute to continuous product improvements.
• Maintain accurate product documentation and release notes, and support internal enablement through product demos, feature explanations, and release communications.
• Work closely with engineering, design, customer success, and revenue teams to clarify requirements, support issue resolution, and ensure shared understanding throughout the delivery lifecycle.

Requirements

• Minimum 2 years of experience in (Saas) Product Management, Business Analysis, or a closely related role.
• Native-level fluency in Spanish (verbal and written).
• Solid understanding of Agile methodologies (Scrum and/or Kanban), using tools such as Azure DevOps, or similar.
• Experience producing high-quality product documentation (user stories, workflows, specs, release notes), using tools such as Confluence, or similar.
• Familiarity, at a professional level, with mortgage and consumer lending processes and its regulatory frameworks in Spain.
• Comfort working with technical teams and understanding APIs and SaaS concepts.
• Ability to translate customer and business needs into clear, actionable product requirements.
• Strong communication, organizational, and prioritization skills.
• Ability to work autonomously while collaborating effectively with cross-functional teams.

Benefits

• High growth, multicultural and friendly environment.
• Work-life balance: we make work flexible, but we hold everyone accountable for the results and the work they do.
• Extra days: your birthday is meant to be spent with family and friends.
• Continuous training and learning based on your needs.
• Health insurance, life insurance, curative medicine and an annual vaccination programme.
• Daily breakfast in the office and organic fruit.
• Free caffeine and theine.
• Parties and corporate events.
• Access to various discounts and protocols.