Manager Customer Relationships leading a sales team for Fluid Power Solutions at Motion Australia. Focused on enhancing customer retention and driving sales growth in New South Wales.
Responsibilities
Lead, develop, and motivate a high-performing sales team focused on customer relationship management within NSW.
Coach and mentor team members to deepen customer engagement and improve sales capabilities.
Analyse sales data and metrics to inform strategic decisions and improve outcomes.
Collaborate cross-functionally to streamline sales operations and enhance customer experience.
Develop and execute plans to meet or exceed financial targets, including revenue growth through customer retention and increased share of wallet.
Monitor sales pipelines, identify risks, and implement mitigation strategies.
Requirements
Experience in industrial, engineering, or MRO sectors is beneficial.
Proven leadership skills with the ability to nurture talent while maintaining high performance standards.
Strong capability in using sales metrics and KPIs to drive team performance.
Proficient in sales pipeline management, financial reporting, budgeting, and forecasting.
Excellent communication, coaching, and interpersonal skills.
Ability to collaborate effectively.
Strong problem-solving and decision-making abilities.
Comfortable with technology adoption including CRM systems and reporting tools like Power BI.
Willingness to travel regularly within the assigned geographic area.
Benefits
Performance incentives + Tool of trade | Laptop, iPhone, Company Car
Enjoy exclusive employee benefits, including discounts on products and services!
Ongoing training and career development; we genuinely care about supporting you to reach your full potential.
An inclusive culture that embraces the diversity of our people.
Free flu shots and counselling services with our Employee Assistance Program, and access to mental health and well-being support initiatives.
Supplied uniform of choice to foster a strong sense of team spirit and belonging.
Incentive scheme to celebrate and reward our success.
One paid Volunteer Leave Day each calendar year, allowing you to give you to the community with our full support.
Parental Leave Top-Up Allowance to provide extra financial support when welcoming new family members.
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