Service Designer at Vodafone leading design and delivery of end - to - end experiences for products and services through collaboration with cross - functional teams.
About the role
- Leading and managing large cross-functional projects that enhance go-to-market initiatives. Collaborating with various teams to create clear operational frameworks and strategies in insurance.
Responsibilities
- Actively participate, lead or manage large cross‑functional projects that improve how we launch and scale initiatives.
- Partner with me to document and refine “how we go to market” from intake through rollout and long-term sustainment.
- Translate pilots and best practices into clear, repeatable playbooks that teams can adopt without ambiguity.
- Plan and partner with Marketing/Comms to deliver concise comms that keep leaders and field teams aligned; route updates through the right channels at the right time.
- Partner with our data team to build simple, reliable reporting for adoption, outcomes, and accountability; use trends to recommend adjustments.
Requirements
- 5+ years of insurance experience within the Independent Agent Channel.
- Demonstrated experience in project management.
- High School Diploma or equivalent; Bachelor's degree preferred.
Benefits
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
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