Customer Service Advisor at Farfetch connecting consumers and partners in luxury fashion. Responsible for ensuring high customer service levels through various communication channels.
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FARFETCH
Currently Hiring
About the company
FARFETCH is the leading global platform for the luxury fashion industry.
Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
Founded in 2007 by José Neves for the love of fashion, and launched in 2008, FARFETCH began as an e-commerce marketplace for luxury boutiques around the world.
Today the FARFETCH Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,300 of the world’s best brands, boutiques and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a single platform.
FARFETCH’s additional businesses include Browns and Stadium Goods, which offer luxury products to consumers, and New Guards Group, a platform for the development of global fashion brands.
FARFETCH offers its broad range of consumer-facing channels and enterprise level solutions to the luxury industry under its Luxury New Retail initiative.
The Luxury New Retail initiative also encompasses FARFETCH Platform Solutions, which services enterprise clients with e-commerce and technology capabilities, and innovations such as Store of the Future, its connected retail solution.
Learn more about us:
www.aboutfarfetch.com
www.farfetchinvestors.com
Join us:
farfetchgroupcareers.com
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33 jobs found
HR generalist role supporting the People Team's HR processes and employee lifecycle in Mexico. Focus on employee relations, onboarding, and HR projects.
Interim Account Manager improving sales performance for wholesale fashion boutiques. Collaborating with partners and the commercial team to achieve business objectives globally.
Senior Commercial Projects Analyst at Farfetch driving commercial and technical analysis. Managing marketplace supply and demand while reporting key commercial project outcomes.
Customer Service Advisor responsible for high - quality customer support in a global luxury fashion marketplace. Handling pre and post - sale inquiries through phone and email in a collaborative environment.
Finance Business Partnering Manager at Farfetch driving financial performance and collaborating with senior leaders to link finance to strategy in the luxury fashion industry.
Data Scientist developing predictive financial models embedded in Commercial Finance at Farfetch. Utilizing advanced modeling to drive strategic insights and financial performance in luxury fashion.
Associate Product Manager handling the Fulfillment process at Farfetch. Collaborating with engineering and stakeholders to enhance product strategies and operational success.
Senior Legal Counsel overseeing regulatory matters for luxury fashion platform Farfetch in APAC region. Leading strategic legal advice and compliance across multiple jurisdictions.
Senior Legal Counsel providing regulatory advice for APAC at Farfetch. Leading and managing legal compliance issues across multiple jurisdictions in the region.
Associate Legal Project Manager focused on data privacy workstreams and billing processes at Farfetch. A hands - on role with opportunities for growth in a global luxury fashion business.
Governance Specialist for Farfetch's Legal, Ethics, and Compliance Team. Supporting corporate governance and administration for subsidiary companies across multiple jurisdictions.