Account Manager/CSR managing new and renewal insurance accounts in a hybrid US role with flexible work options. Responsible for maintaining relationships with coworkers and carriers.
About the role
- Interim Account Manager improving sales performance for wholesale fashion boutiques. Collaborating with partners and the commercial team to achieve business objectives globally.
Responsibilities
- Manage boutique partners through strategic planning and tactics, turning knowledge into focused actions;
- Engage and maintain the boutique’s active participation in the partnership with Farfetch and generate profitable results;
- Review monthly boutique performance and Farfetch profitability;
- Conduct regular business reviews internally and with boutiques;
- Onboard new boutiques commercially and supervise the operational setup and implementation through Partner Services team, ensuring boutique is online with right stock quality/quantity in a short time frame;
- Ensure excellent service & follow up is given to both partners and final customers, working closely with Partner Services team and other teams, to drive all service KPIs and ensure business needs are met.
Requirements
- Commercial experience ideally from a retail, brand or wholesale environment – fashion and luxury contact is a plus;
- Fluent in both written and verbal in Italian & English
- Able to easily build relationships with the different players of the business;
- Well organized and proactive, with the ability to handle multiple tasks at a fast pace;
- You must be open to working a maternity cover contract that will run for a 12 month period.
Benefits
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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