Solutions Architect responsible for blending technical expertise with communication skills to support Docebo's AI - powered learning solutions. Collaborating with sales and customer success teams throughout the customer journey.
About the role
- Solutions Engineer supporting sales team with technical expertise around F5 solutions for state and local governments. Engaging with customers to provide effective technical solutions.
Responsibilities
- Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives
- Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc.
- Mentor and educate sales teams on value of F5 solutions and business drivers
- Determine viability of opportunity and map out organizational structure
- Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship
- Consistently provide world-class customer service through the customer life cycle
- Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities
Requirements
- BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience
- Experience as a Pre-Sales Engineer
- Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others
- Knowledge of HTTP, web servers, and web applications
- Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc.
- Skills in Linux-/UNIX-based systems
- Skills in networking technologies, and Internet security products and services
- Experience with cloud providers (GCP, AWS, Azure, etc.)
- Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.)
- API development and/or management
- Experience in DevOps environment (understand tools, processes, culture)
Benefits
- Incentive compensation
- Bonus
- Restricted stock units
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
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