UI/UX Design Intern working on design systems and marketing materials for the first Driver Interaction Platform. Collaborating with the design team and contributing to innovative user experiences.
About the role
- Principal User Experience Designer crafting AI-driven travel experiences at Expedia Group. Leads design and prototyping of conversational, intelligent systems for enhancing user engagement.
Responsibilities
- Translate strategic vision into high-impact visual stories and prototypes that clarify, align, and accelerate the future of AI-driven travel experiences across Expedia Group.
- Lead through making: use exceptional visual design and prototyping skills to rapidly explore, validate, and communicate ideas.
- Push the boundaries of AI and next-generation interfaces, envisioning new paradigms for conversational, multimodal, and adaptive experiences.
- Design for agentic and mixed-initiative interactions, crafting clear mental models and user feedback mechanisms for uncertain or probabilistic systems.
- Evolve Expedia’s design system to support AI-native patterns, adaptive layouts, and intelligent interaction logic.
- Integrate data-informed design principles, ensuring that personalization, prediction, and automation are seamlessly expressed through the system.
- Create visual frameworks that promote accessibility, consistency, and trust across all surfaces and contexts.
- Evangelize the value of AI experience design within the organization—connecting creative ambition with practical outcomes.
- Foster a culture of open critique, inclusion, and curiosity where design excellence and learning coexist.
- Collaborate across disciplines to align on strategy, share insights, and collectively raise the quality bar for AI-driven design.
- Champion the traveler’s voice in every AI interaction, ensuring experiences remain transparent, empathetic, and empowering.
- Partner with research and data teams to understand behavioral patterns, context, and intent—translating insights into adaptive design strategies.
- Embed responsible AI design principles that prioritize fairness, explainability, and user trust.
Requirements
- 8+ years of relevant professional experience
- Bachelor’s degree in Human-Computer Interaction, User Experience Design, Cognitive Science, or related design or technical field; or equivalent related professional experience
- Demonstrated thought leadership and domain expertise in designing complex, AI-driven systems and experiences.
- Mastery in—Visual Design and Prototyping— and strong proficiency in others including UX Design, System Design, and Motion Design.
- Deep understanding of AI and conversational design tools and methods, including prototyping with LLMs, prompt engineering, data-informed interaction design, and expert knowledge of modern design and prototyping platforms including but not limited to Figma.
Benefits
- medical/dental/vision
- paid time off
- Employee Assistance Program
- wellness & travel reimbursement
- travel discounts
- International Airlines Travel Agent ( IATAN ) membership
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