Retail Support Manager at STIHL coordinating dealer logistics and managing a field team. Leading various operational tasks to enhance retail performance.
About the role
- Lead Assistant Manager overseeing coding specialty and leading a quality team in Chennai. Requires extensive coding experience and team handling skills with healthcare compliance knowledge.
Responsibilities
- Must be a subject matter expert
- Team handling skill set
- Inventory management and planning
- Motivate and guide team to achieve production and quality goal set
- Follow project related protocols and instructions
- Handling team clarification
- Be proactive in handling team issues
- Problem solving skill sets
- Research on grey areas with solution
- Capable of conducting team education and training
- Skill sets to address client email and queries
- Should have more analytical skill sets
- Should be more innovative, energetic and positive thoughts
- Having skill sets to motivate teams
- Escalate issues, identify trends
- All emails from Manager should be answered promptly without fail
- Ensure compliance of entire team for HIPAA,OIG
Requirements
- Life science/Paramedical Degree CPC
- 10 - 13 years of Coding Specialty
- IVR – Mandatory
- 5+ years of coding experience
- 3+ Years of Team lead role in Quality team is preferable
- 2+ Years AM role
- CPMA certification is added advantage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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