Regional Vice President, SMB Renewals driving renewal rate performance in AMER, LATAM, and EMEA at Salesforce. Leading a team to ensure consistent execution and alignment with corporate objectives.
About the role
- Client Engagement Lead in Data Management for Diversified Industries. Driving collaboration across teams to deliver integrated solutions and enhance client relationships for revenue growth.
Responsibilities
- Build and maintain strong relationships with key Diversified Industries clients.
- Act as the primary contact for strategic discussions, understanding client needs and identifying opportunities for value creation through consultative engagement.
- Lead development of tailored technical proposals in collaboration with cross-functional teams.
- Design innovative solutions in areas like data modernization, data operations, AI, marketing, and finance & accounting, ensuring proposals are practical, competitive, and aligned with best practices.
- Monitor account performance and drive growth through up-sell and cross-sell opportunities in collaboration with Sales and Account leadership.
- Achieve revenue targets by expanding service offerings and leveraging emerging technologies such as AI, cloud, and data platforms.
- Coordinate across advisory, technology, and operations teams to ensure seamless delivery.
- Promote collaboration, resolve interdependencies, and foster knowledge sharing for efficiency and innovation.
- Stay current on industry trends, regulatory changes, and competitive dynamics.
- Contribute to thought leadership through client presentations, webinars, and whitepapers.
- Mentor and guide junior team members, fostering a high-performance culture and building capabilities in client management and solution design.
Requirements
- Minimum of 10+ years in one or more of the following industries: CPG/Retail, Energy/Infrastructure, Manufacturing, Communications, Media, Sports & Gaming, with at least 5 years in a leadership or client-facing role.
- Proven track record in managing multimillion-dollar accounts, driving revenue growth, and leading cross-functional teams.
- Strong expertise in technical design discussions and the ability to provide strategic consulting to enable large-scale engagements.
- Extensive experience in CPG/Retail, Energy/Infrastructure, Manufacturing, Communications, Media, or Sports & Gaming, with knowledge of a variety of functional areas such as vendor management, supply chain, marketing, and finance.
- Strong technical foundation with exposure to data management, analytics, cloud platforms, and AI-driven solutions.
- Familiarity with modern technology ecosystems such as hyperscalers (AWS, Azure, GCP), Databricks, Snowflake, and emerging AI/ML tools.
- Ability to manage and lead technical delivery teams, ensuring successful execution of client engagements.
- Skilled in proposal development, technical workflow design, and driving large-scale implementations.
- Excellent communication and presentation skills, capable of translating complex concepts for diverse audiences.
- Proven ability to handle multiple engagements simultaneously, balancing priorities in a matrixed environment.
- Strong understanding of Enterprise Data Management (EDM) solutions and related tools, enabling informed client discussions.
- Adept at adapting methodologies to client needs to deliver value and maintain profitability.
- Experience in mentoring teams and conducting internal training programs.
- Ability to resolve conflicts effectively and maintain strong client relationships.
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