Hybrid VP, Analytics – Strategic Furniture Clients Leader

Posted 7 hours ago

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About the role

  • VP, Analytics driving innovative data strategies for a furniture portfolio at Synchrony. Collaborating with cross-functional teams to enhance client insights and marketing strategies.

Responsibilities

  • Develop and own the analytics agenda and provide innovative leadership to evolve its strategy based upon the state of the business and potential opportunities
  • Collaborate with cross functional teams to combine consumer, product, channel, and credit strategies into a unified roadmap to deliver a unique customer experience to grow acquisition and increase customer repeat engagement
  • Conduct analysis of customers, product and sales channel performance to uncover insights that inform critical decision-making to drive profitable outcomes
  • Partner closely with broader marketing organization to execute integrated portfolio marketing campaigns leveraging personalization, and segmentation
  • Act as a trusted strategic advisor to portfolio senior leadership team in solving complex business problems and provide actionable recommendations based upon data driven insights
  • Establish a test and learn culture and provide guidance and leadership for the design, analysis and measurement phases of programs/campaigns and large-scale projects. Ongoing assessment and measurement of product, channel and targeting strategies
  • Implement and automate data visualization tools to measure and diagnose portfolio performance that allow stakeholders to understand trajectory of KPIs to enable better forecasting and management of the portfolio
  • Strengthen client relationships and evangelize the value of client sharing/combining their data assets with SYF data to drive enhanced acquisition, account management and portfolio strategies to improve overall portfolio performance
  • Develop business case presentations and action plans to drive marketing strategy; including targeting recommendations, test design, cross-sell optimization, product opportunities and cost/benefit analysis to review with client and SYF Marketing teams
  • Perform other duties and/or special projects as assigned

Requirements

  • Bachelor's degree, or in lieu of a Bachelor's degree a high school diploma and 10 years of experience in a marketing or customer analytics role at multi-product/multi-channel financial services organization
  • A minimum of 7+ years analytics experience, ideally within financial services, retail and/or consulting experience to include: 5+ years’ experience with statistical and analysis tools, such as SAS, SQL, R, Python, Tableau, etc.
  • 3+ years’ experience working on large-scale consumer analytics projects and/or working in matrix, cross-functional environments
  • 3+ years of client facing experience
  • Ability and flexibility to travel for business as required

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

VP, Analytics – Strategic Furniture Clients Leader

Job type

Experience level

Senior

Salary

$135,000 - $230,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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