Vivo Support Specialist handling escalations and improving customer service through AI engagement. Collaborating across various teams to enhance the overall support experience.
About the role
- Sales Support Specialist supporting Account Managers in Italy for Exclusive Networks. Managing CRM, quotations, and communication with partners to drive growth.
Responsibilities
- Act as a key point of contact for the Sales team, developing sales support operations for all internal company teams, partners, and vendor organizations.
- Work with the Sales team to keep the CRM up to date and actively follow up on accounts.
- Assist the Sales team in the preparation of quotations, orders, shipments, etc.
- Maintain a high level of communication with the Sales team and our partners, actively contributing to their growth.
Requirements
- 5 years of experience in a similar role.
- Experience using Microsoft Office and other management systems such as NetSuite or similar.
- Highly motivated and solution-oriented.
- Open to and interested in self-development and continuous learning.
- Ability to work effectively in a team.
- Strong communication and analytical skills.
- Good knowledge of English.
Benefits
- We are proud to be an Equal Opportunity Employer.
- We are committed to diversity and inclusion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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