AVP, Global Claims Controls & Programs responsible for risk and control framework in insurance claims. Utilizing data analytics to improve insights and manage related projects.
Responsibilities
Evaluate, develop, and maintain a robust risk and control framework within global insurance claims
Leverage data analytics to enhance insights and decision-making
Manage related projects
Develop and maintain Risk Control Matrices and Claims Process Narratives
Drive continuous improvement across systems, business processes, and operations
Build strong relationships with key process owners and stakeholders across the organization
Conduct control testing to evaluate process effectiveness
Collaborate with data teams to design, enhance, and maintain control reports and dashboards
Consistently execute assigned tasks and meet performance metrics
Requirements
Minimum of 3 years of audit experience in the insurance industry
strong understanding of claims processes and internal controls
Strategic thinker, innovative and solution-oriented
Ability to work independently on assignments of moderate to high complexity
Project management and data analysis experience
Ability to adapt and embrace change
Ability to work cross-functionally to resolve business issues
Strong interpersonal skills and demonstrate respect for the opinions of others
Proficient in Excel, MS Office and general computer applications
Ability to communicate and engage a diverse, global stakeholder base across functions and regions
Willingness to work across global time zones, including outside standard business hours as needed
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