Hybrid Social Media Lead

Posted 2 hours ago

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About the role

  • Social Media Lead building Eurostar's brand engagement and visibility on social media platforms. Collaborating with cross-functional teams to achieve commercial goals through innovative campaigns.

Responsibilities

  • Develop and deliver a social media strategy that help us achieve our business, brand, and stakeholder objectives.
  • Lead social media agency management, ensuring effective planning, production, and delivery of content and campaigns timely content delivery.
  • Work closely with our wider Marketing, PR, HR and other teams to deliver company campaigns and initiatives.
  • Drive innovation through creative testing, performance analysis, and adoption of emerging social media trends and platforms.
  • Support the creation and curation of in house content that adheres to brand guidelines and creative standards.
  • Manage local and corporate communications plans, ensuring cohesive customer experiences across all social channels.
  • Build and grow online communities, including influencer, advocate, and industry relationships to enhance brand presence and advocacy.
  • Provide insights from market research, competitive analysis, and campaign performance to inform strategic decisions.
  • Support on budget management and financial administration related to social media activity.

Requirements

  • Degree level education with a minimum of 5-7 years’ experience in social media across major platforms (Facebook, Instagram, LinkedIn, X, TikTok) in either in house or agency environments.
  • Advanced knowledge of the social media landscape, including tools, and platforms (publishing, administration, analytics, backend systems)
  • Deep knowledge and passion for monitoring popular cultural trends, including experience delivering reactive content both hands-on and with influencers
  • Proven ability to plan and execute social media strategies, translate strategy into measurable actions, and apply robust measurement frameworks.
  • Experience leading and managing agencies and working effectively across multiple geographies and organisational structures.
  • Skilled in creative development for social, including content, messaging, and copywriting, with a strong eye for innovation and standout ideas.
  • Demonstrated ability to drive stakeholder and employee engagement through corporate social media activity.
  • Experience developing and managing influencer marketing programmes, including audience profiling, creative briefing and review, and measurement.
  • Fluency in both English and French is required for this role.

Benefits

  • Travel benefits that can be used for both work and play including 75% off underground network from Day 1
  • Competitive defined benefit pension scheme
  • Free Eurostar tickets
  • Discounted Eurostar tickets for friends and family
  • Ongoing training and development
  • Lots of other exclusive deals, discounts and perks

Job title

Social Media Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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