Hybrid Marketing Operations Manager

at EUROCLEAR UK & INTERNATIONAL LIMITED

• Job title: Marketing Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, London, United Kingdom

About the role

• Marketing Operations Manager overseeing technology stack and marketing performance for ClearBank in a hybrid role. Collaborating with Sales and Revenue Operations teams to enhance marketing effectiveness.

Responsibilities

• Manage, develop and own the Marketing technology stack to support ClearBank’s growing go to market activities in the UK and Europe
• Act as a central liaison between Marketing, Sales, and Revenue Operations. Align campaign goals with commercial objectives and ensure smooth handoffs between teams through the improvement of lead processes
• Support the Marketing and Sales teams with campaign execution, automation and workflows. Ensure accurate tracking of performance metrics and attribution
• Build and execute email campaigns - client retention and lead nurturing programmes to drive engagement, generate leads, and revenue growth for a steady flow of Marketing Qualified Leads (MQLs) at the top of the funnel
• Own all marketing performance related data and reporting, including the development of campaign attribution and lead scoring processes
• Provide training and assistance for the team and all new starters

Requirements

• Experience in Marketing Operations and/or Demand Generation or Campaign Management
• Strong working knowledge of HubSpot
• Experience with, and a good understanding of, Salesforce
• Solid expertise of Marketing KPIs and metrics
• Outstanding Excel and PowerPoint skills
• Data-driven and analytic with an interest in how we keep improving and maximise our activities, with experience in data visualisation tools (e.g. Tableau, Power BI)
• Knowledge of consent management and email marketing best practices
• Understanding of regulatory environment and global compliance requirements
• Excellent project management skills
• Naturally passionate and curious about marketing effectiveness and operations
• Collaborative and the ability to manage, actively engage key stakeholders across the revenue team and the business

Benefits

• We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.
• Offices – Work in a way that works for you – whether that’s in the London office, at home, or hybrid.
• Holiday – 27 days of annual leave per year, plus bank holidays.
• Holiday buy/sell - Buy or sell up to five days of annual leave each year and shape your year around what matters most.
• Work abroad – You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period.
• Socials – Regular social events open to all.
• Holiday swap – Option to swap your bank holidays to any other day of your choice.
• Wellbeing – 24/7 employee assistance program including mental health support, life assurance, and income protection.
• Bigger than ClearBank – Take a couple of days per year to do something that matters to you.