About the role

  • Marketing Operations Manager overseeing technology stack and marketing performance for ClearBank in a hybrid role. Collaborating with Sales and Revenue Operations teams to enhance marketing effectiveness.

Responsibilities

  • Manage, develop and own the Marketing technology stack to support ClearBank’s growing go to market activities in the UK and Europe
  • Act as a central liaison between Marketing, Sales, and Revenue Operations. Align campaign goals with commercial objectives and ensure smooth handoffs between teams through the improvement of lead processes
  • Support the Marketing and Sales teams with campaign execution, automation and workflows. Ensure accurate tracking of performance metrics and attribution
  • Build and execute email campaigns - client retention and lead nurturing programmes to drive engagement, generate leads, and revenue growth for a steady flow of Marketing Qualified Leads (MQLs) at the top of the funnel
  • Own all marketing performance related data and reporting, including the development of campaign attribution and lead scoring processes
  • Provide training and assistance for the team and all new starters

Requirements

  • Experience in Marketing Operations and/or Demand Generation or Campaign Management
  • Strong working knowledge of HubSpot
  • Experience with, and a good understanding of, Salesforce
  • Solid expertise of Marketing KPIs and metrics
  • Outstanding Excel and PowerPoint skills
  • Data-driven and analytic with an interest in how we keep improving and maximise our activities, with experience in data visualisation tools (e.g. Tableau, Power BI)
  • Knowledge of consent management and email marketing best practices
  • Understanding of regulatory environment and global compliance requirements
  • Excellent project management skills
  • Naturally passionate and curious about marketing effectiveness and operations
  • Collaborative and the ability to manage, actively engage key stakeholders across the revenue team and the business

Benefits

  • We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.
  • Offices – Work in a way that works for you – whether that’s in the London office, at home, or hybrid.
  • Holiday – 27 days of annual leave per year, plus bank holidays.
  • Holiday buy/sell - Buy or sell up to five days of annual leave each year and shape your year around what matters most.
  • Work abroad – You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period.
  • Socials – Regular social events open to all.
  • Holiday swap – Option to swap your bank holidays to any other day of your choice.
  • Wellbeing – 24/7 employee assistance program including mental health support, life assurance, and income protection.
  • Bigger than ClearBank – Take a couple of days per year to do something that matters to you.

Job title

Marketing Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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