Junior Customer Experience Specialist improving customer satisfaction by optimizing service solutions. Role involves training, communication strategies, and customer research for Fortum's energy services.
About the role
- Business Support Specialist managing invoicing and financial reporting in the Renewables Delivery Finance Team at ESB. Collaborating with project managers and ensuring financial accuracy for renewable projects.
Responsibilities
- Applications are invited for the position of Business Support Specialist with the Renewables Delivery Finance Team.
- The position includes the preparation of invoices, gathering and monitoring of pass-through costs, assistance/preparation of Pre CAs, CAs & AEAs, job control and costing.
- Coordinating with Renewables Delivery Lead Project Managers, Project Leaders and Project Supervisors in the financial management of their projects.
- Monitoring and cost control within renewables project.
- Processing of cancellation of projects where necessary.
- Ensuring the accurate recording and monitoring of Pass-Through Costs.
- Assisting in the preparation of a variety of financial reports as necessary.
- Provide support in the preparation of Pre CAs and Capital Approvals for renewables projects including a keen awareness for the potential recovery of Pass-Through Costs.
- Closing out projects when completed.
Requirements
- Good communication skills and ability to work within a team.
- Strong report writing capability
- Experience in SharePoint and Excel would be desirable
- 2+ Years’ Experience
- A willingness to learn
- 3rd Level qualification or equivalent/relevant work experience is essential.
Benefits
- Opportunity to lead Ireland’s transition to net zero carbon future
- Career development through mentoring and training
- Corporate Social Responsibility Opportunities
- Sports and Social Clubs
- Networking opportunities
- Credit Union
- Generous Pension
- Access to staff well-being programmes
- Generous parental leave entitlements
- Strong values-based and inclusive culture
- Strong commitment to diversity, equity and inclusion
- Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
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