Business Analyst managing IT projects in the insurance sector at Cognitivo AG. Collaborating with teams to optimize processes and implement innovative solutions for large clients.
About the role
- Senior Business Analyst working on process optimizations and automations within Collection Operations in Hamburg. Collaborating with internal teams and external stakeholders to enhance workflow efficiency and effectiveness.
Responsibilities
- Responsible for implementing new operational processes
- Analyze processes within the scope of responsibility
- Optimize data flows and process flows
- Regularly monitor relevant key performance indicators (KPIs)
- Independently establish and maintain reporting
Requirements
- Solid knowledge of debt collection, particularly in post-judicial (post-litigation) collections
- Experience in process management
- Knowledge of BPMN methodology
- Proficiency in SQL
- Experience with Power BI
- Flexibility and resilience
- Fluent communication in German and English (written and spoken)
Benefits
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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