Hybrid Business Analyst

at Brown & Brown Insurance

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Junior
• Salary: $75,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Troy, United States

About the role

• Business Analyst collaborating with PFI managers and clients to design automated business systems at Proctor Loan Protector. Responsibilities include workflow analysis and reporting for insurance product management.

Responsibilities

• The Business Analyst works with PFI managers, clients, and vendors to design, develop, and test appropriate automated business systems.
• Develop requirements using interviews and workflow analysis.
• Work with various data bases, files, and systems to track departmental key performance indicators and productivity reports.
• Create ad hoc reports from client outsourcing files and systems to assist in tracking pertinent insurance information.
• Ability to determine requirements from business users, critically evaluate the information gathered from multiple sources, and create the end product.
• Ability to create and maintain documentation to meet department needs.
• Working directly with the Lender Solutions management team to perform analysis and assist in strategic decision making.
• Assists in analysis sessions with SMEs to develop workflows, process diagrams and gap analyses to identify system, application, and/or hardware needs.
• Work with IT or business partners to resolve production issues that may arise.
• Develop reports and metrics that identify and reduce errors.
• Create month-end and year-end reports.
• Write and execute test plans, including functional and regression testing.
• Provide end-user training.
• Collects and analyzes data for implications regarding budget, project and/or program initiatives.
• Creates and maintains spreadsheet files.

Requirements

• Bachelor’s degree or equivalent work experience
• Strong organizational experience
• Proficient in Windows based environment
• Strong background in Excel (formulas and charts)
• Working knowledge of SQL
• Works well in a team environment
• Ability to identify and analyze business problems, find opportunities and offer solutions
• Ability to clearly articulate and effectively write business requirements
• Excellent verbal and written communication skills and the ability to interact professionally and effectively with both technical and non-technical people
• Must be able to multi-task, problem solve to continually meet tight deadlines
• Ability to maintain a high level of confidentiality
• 1 – 3 years experience in a similar position

Benefits

• Excellent growth and advancement opportunities
• Competitive pay + time off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Education assistance: tuition reimbursement assistance, student loan repayment assistance, scholarships for dependents of teammates
• Employee Stock Purchase Plan