Technical Communication Analyst responsible for developing communication templates and ensuring quality in customer communications. Collaborating with IT and Operations to improve communication processes.
Responsibilities
You configure and develop communication templates in our internal tool
You are responsible for testing new or modified templates
You analyze functional requirements and support the implementation through to live operation
You work on technical concepts to make our communication processes efficient and scalable
You independently develop new ideas and technical optimizations
Requirements
Completed vocational training or university degree
Some professional experience in a technical or systems-related environment
Understanding of logic-based or script-like programming (e.g., SQL, HTML, XML)
Experience with version control systems (e.g., Git) is a plus
Very good German and English skills, written and spoken
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