Junior Mitarbeiter im IT Support bei home24 in Berlin. Unterstützen interner Anwender:innen und stellen sicher, dass Technik reibungslos läuft.
About the role
- Providing First Level Support for software users in B2B debt collection at EOS KSI. Working hybrid with flexible hours and ample vacation days.
Responsibilities
- First-level support for software users
- Handling requests in the ticketing system
- Workflow design and message management
Requirements
- Completed commercial vocational training (business administration or equivalent)
- Prior professional experience in the debt collection environment is desirable
- Knowledge of the IKAROS debt collection software is an advantage
- Good German language skills, both written and spoken
Benefits
- Hybrid work: Partially remote work
- Flexible working hours: Flexible within business hours and minimum team staffing; you maintain your own working time account
- Vacation: 30 days from the start — plus December 24 and 31 off
- Permanent employment contract: Job security through group affiliation
- Occupational pension scheme: Voluntary employer contributions to support your financial security in retirement
- Subsidized occupational disability insurance with a simplified enrollment process
- Subsidy for the Deutschlandticket; JobRad: Discounted bike leasing
- Additional bonuses: Annual bonus
- Corporate benefits: Numerous discounts via the benefits portal for EOS employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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