First Level Support role handling software inquiries at EOS KSI Deutschland. Collaborating with team to provide efficient user support and ticket management.
Responsibilities
First Level Support für Softwareanwender
Bearbeitung von Anforderungen im Ticketsystem
Workflowdesign und Nachrichtenverwaltung
Requirements
Eine abgeschlossene kaufmännische Ausbildung
Erste Berufserfahrung im Inkasso-Umfeld wünschenswert
Kenntnisse mit der Inkasso-Software IKAROS von Vorteil
Gute Deutschkenntnisse in Wort und Schrift
Benefits
Hybrides Arbeiten: Arbeite teilweise remote
Flexible Arbeitszeit: Du bist innerhalb der Geschäftszeiten und der Teammindestbesetzung flexibel und hast Dein eigenes Arbeitszeitkonto
Urlaubstage: 30 Tage von Anfang an - plus 24. und 31. Dezember frei
Unbefristeter Arbeitsvertrag: Sicherheit durch Konzernzugehörigkeit
Betriebliche Altersvorsorge: Freiwillige Arbeitgeberzuschüsse für Deine finanzielle Absicherung im Alter
Bezuschusste Berufsunfähigkeitsversicherung mit erleichtertem Aufnahmeverfahren
Zuschuss zum Deutschlandticket
Jobrad: Vergünstigtes Fahrradleasing
Extraprämien: Jahresgratifikation
Corporate Benefits: Zahlreiche Vergünstigungen über das Benefitportal für EOS Mitarbeitende
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