Inside Sales student role focusing on proactive customer acquisition through telesales. Remote and hybrid flexible working arrangements available in Germany.
About the role
- Internal Sales Representative for battery and charger solutions at EnerSys. Focus on the Austrian and Swiss market with responsibilities in customer relationship and order management.
Responsibilities
- Preparing quotations (customer or vendor inquiries) within a maximum of 24 hours
- Following up on quotations in cooperation with the Sales team
- Entering customer orders into SAP
- Order processing for local service warehouses
- Point of contact for our salespeople, technicians and customers regarding quotation processing
- Building customer relationships
- Increasing and maintaining customer satisfaction
- Telephone-based customer advisory on technical products
- Negotiating prices with customers in coordination with the responsible salesperson
- Reporting in Salesforce to document activities and customer concerns
- Passing orders on to Service
- Billing service calls and orders
- Communication with the Shared Service Center and production plants (Poland/France)
- Acting as deputy for Inside Sales colleagues in AT / CH
Requirements
- Commercial/administrative qualification
- Several years of professional experience in a customer service center / sales support
- Strong communication skills
- Confident in argumentation
- Customer-oriented
- Team player
- Enjoy selling
- Willingness and ability to learn
- Ability to work independently
- PC skills (MS Office)
- Good Excel skills
- Experience with ERP (SAP) and CRM (Salesforce) is an advantage
- English, spoken and written
- French, spoken and written (advantage)
- Willingness to travel
Benefits
- Excellent compensation package
- Salary commensurate with experience and/or qualifications
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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