Community Manager responsible for managing social media channels and client interactions. Collaborating with internal teams to create engaging content and drive community growth.
About the role
- Growth Associate managing community engagement and social media strategy for AI startup. Representing company at events and fostering relationships in ML/data communities.
Responsibilities
- Build and manage Encord's presence across social platforms, creating engaging content that resonates with our audience
- Drive attendance and engagement at virtual and in-person events including workshops, meetups, and major conferences - managing promotion, logistics, and post-event nurture
- Develop strategic relationships with technology partners in the ML/data ecosystem, creating co-marketing opportunities and collaborative community initiatives
- Identify and engage with relevant online communities where ML practitioners discuss data challenges and share best practices
- Create authentic conversations around data-centric AI, computer vision, and MLOps through thought leadership and community participation
- Collaborate with Product, Engineering, and Leadership to translate technical concepts into accessible, shareable content across formats
- Track community health metrics and engagement trends, connecting community activities to business outcomes
Requirements
- You're a recent graduate or have 1-2 years of experience in community management, social media, or growth marketing, with demonstrated success building engaged audiences
- You have genuine curiosity about ML/AI and can learn technical concepts quickly - comfortable discussing data pipelines, model training, and computer vision fundamentals
- You're excited to travel approximately 30% of the time to represent Encord at conferences, partner events, and community gatherings across the US and Europe
- You're a natural community builder who understands platform-specific best practices and can adapt tone and content for different technical audiences
- You bring hands-on experience managing social channels and creating diverse content formats (posts, threads, short videos, event materials)
- You're metrics-driven and experimental, using analytics to understand what resonates and iterating based on data
- You're comfortable working directly with senior leadership and external partners, representing Encord professionally in high-stakes environments
- Bonus: Active participation in ML/data communities, experience organizing events or meetups, familiarity with B2B SaaS or developer communities, or content creation portfolio demonstrating technical curiosity
Benefits
- Competitive salary, and equity in a hyper growth business.
- Strong in-person culture: most of our team is in the office 3+ days a week.
- Generous holiday allowance + public holidays.
- Annual learning and development budget.
- Paid trips to visit prospects, attend conferences, host events across UK, Europe and US.
- Company lunches twice a week.
- Monthly socials & bi-annual off-sites.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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