Manager for Community Initiatives in Hamilton focusing on citizen engagement and building community capacity. Overseeing development of strategies and programs for diverse community needs.
Responsibilities
Reporting to the Director of Government Relations & Community Engagement, the Manager, Community Initiatives will lead the implementation of the City’s framework for citizen engagement.
Oversight of the development of policies, strategies and programs that meet the diverse needs of Hamiltonians.
Manage and develop responses to public, media, staff and elected officials’ inquiries, issues, concerns and complaints.
Develop, manage and oversee the implementation of the Citizen Engagement & Community Visioning framework.
Requirements
Bachelor’s Degree in humanities, social sciences, health, public administration, business administration or a combination of relevant education and related work experience.
Demonstrated experience in a role that has responsibility for the development and implementation of community-based policies, strategies and/or programs.
Experience with municipal, provincial or federal granting programs would be considered an asset.
Certification from the International Association for Public Participation (IAP2) would be considered an asset.
Demonstrated expertise in leading public engagement on a variety of issues or activities.
Demonstrated experience in facilitating conversations using a variety of tools and techniques.
Experience in motivating, training and supervising staff in a service oriented, politically sensitive environment.
Previous experience working with residents, community organizations, non-profit agencies, businesses, volunteers and other key stakeholders on community initiatives.
Excellent research, planning and report writing skills.
Excellent financial, administration, supervisory, project management and facilitation skills.
Excellent communication skills with ability to communicate to all levels of staff, stakeholders and the general public.
Ability to build and manage partnerships in complex, changing environments with stakeholders from various sectors.
Strong interpersonal skills including an ability to establish and build effective relationships with staff, cross functional corporate teams, partner organizations and voluntary groups; ability to liaise effectively with the public and elected officials.
Ability to plan, prioritize and manage workloads of personal work and various teams.
Demonstrated supervisory, coaching, leadership and team-building skills along with demonstrated decision-making and problem-solving skills dealing with challenging situations.
Extensive computer experience in a Windows environment utilizing MS Office software.
Thorough knowledge of the Occupational Health and Safety Act and its regulations as it relates to the position.
A valid Class “G” driver’s licence and proof thereof is required after hire.
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