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About the role
- Manager for Community Initiatives in Hamilton focusing on citizen engagement and building community capacity. Overseeing development of strategies and programs for diverse community needs.
Responsibilities
- Reporting to the Director of Government Relations & Community Engagement, the Manager, Community Initiatives will lead the implementation of the City’s framework for citizen engagement.
- Oversight of the development of policies, strategies and programs that meet the diverse needs of Hamiltonians.
- Manage and develop responses to public, media, staff and elected officials’ inquiries, issues, concerns and complaints.
- Prepare, manage, monitor annual operating budgets; prepare variance and forecast reports.
- Develop, manage and oversee the implementation of the Citizen Engagement & Community Visioning framework.
Requirements
- Bachelor’s Degree in humanities, social sciences, health, public administration, business administration or a combination of relevant education and related work experience.
- Demonstrated experience in a role that has responsibility for the development and implementation of community-based policies, strategies and/or programs.
- Experience with municipal, provincial or federal granting programs would be considered an asset.
- Certification from the International Association for Public Participation (IAP2) would be considered an asset.
- Demonstrated expertise in leading public engagement on a variety of issues or activities.
- Demonstrated experience in facilitating conversations using a variety of tools and techniques.
- Experience in motivating, training and supervising staff in a service oriented, politically sensitive environment.
- Previous experience working with residents, community organizations, non-profit agencies, businesses, volunteers and other key stakeholders on community initiatives.
- Excellent research, planning and report writing skills.
- Excellent financial, administration, supervisory, project management and facilitation skills.
- Excellent communication skills with ability to communicate to all levels of staff, stakeholders and the general public.
- Ability to build and manage partnerships in complex, changing environments with stakeholders from various sectors.
- Strong interpersonal skills including an ability to establish and build effective relationships with staff, cross functional corporate teams, partner organizations and voluntary groups; ability to liaise effectively with the public and elected officials.
- Ability to plan, prioritize and manage workloads of personal work and various teams.
- Demonstrated supervisory, coaching, leadership and team-building skills along with demonstrated decision-making and problem-solving skills dealing with challenging situations.
- Extensive computer experience in a Windows environment utilizing MS Office software.
- Thorough knowledge of the Occupational Health and Safety Act and its regulations as it relates to the position.
- A valid Class “G” driver’s licence and proof thereof is required after hire.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
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