Senior Lead Analyst focusing on stability and quality of Lifecycle Services applications. Leading production support and both manual and automated testing in an IT environment.
Responsibilities
Own production support for business applications by triaging, analyzing, and resolving system issues to ensure stability and reliable day‑to‑day operations.
Perform manual testing and create detailed test cases to validate system changes against business and functional requirements.
Design, build, execute, and maintain automated test cases to improve test coverage, reduce manual effort, and support reliable system releases.
Collaborate with business stakeholders and delivery teams to gather requirements, assess impacts, and validate solutions throughout the development lifecycle.
Support system enhancements, upgrades, and releases by participating in planning, testing, cutover, and post‑release validation activities.
Analyze defects, recurring issues, and test results to identify root causes and recommend corrective actions and process improvements.
Contribute to continuous improvement initiatives by strengthening testing practices, automation coverage, and overall system quality.
Requirements
Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related courses.
At least 5 years of relevant experience in information technology, with a primary focus on business analysis, application support, or system delivery.
Proven experience supporting enterprise business applications, including analyzing system issues, validating changes, and working across the full software development lifecycle.
Hands-on experience with manual testing, including creation and execution of test cases to validate system and business changes.
Experience designing or executing automated test cases to support system quality and release readiness.
Senior Due Diligence Analyst responsible for KYC onboarding and compliance processes in a hybrid working environment. Supporting the French business with expertise in AML policy requirements and relationship management.
Senior IT Analyst managing IT vendor governance and contract lifecycle at iA Financial Group. Focused on performance optimization, compliance, and maximizing non - financial benefits.
Sr. Benefits Analyst managing AV’s benefits administration and compliance while supporting employee experience. Collaborating with Payroll, Finance, Legal, HR Business Partners, and vendors for accurate plan operations.
Background Check Analyst conducting vetting and background reviews for safety and wellness checks. Collaborating with multidisciplinary teams to analyze sensitive information and make sound decisions.
Investigative Analyst conducting detailed research, analysis to identify fraud and assess risk. Supporting investigative decision - making for the Providencia Group in El Paso or Weslaco, TX.
Analyst role in strategy consulting team providing insights through qualitative and quantitative data analysis for diverse client projects at Brave Bison.
Contract & Onboarding Operations Lead managing MPS and MDS onboarding for NA AMS region. Serving as a key Subject Matter Expert ensuring operational excellence and compliance.
Reconciliation Analyst assisting with account reconciliation and analysis at Fiserv. Collaborating with cross - functional teams to implement solutions and drive positive change.
Senior Quality Assurance Analyst ensuring high quality standards while supporting multidisciplinary game development teams. Proactively identifying and implementing testing supports for quality improvements in new games.
Senior Data Visualization Analyst enhancing healthcare datasets and visualization strategies. Collaborating across teams to drive analytics standards and provide data - driven solutions.