Decision Analyst at Barclays transforming complex data into actionable insights for customer experience and operational performance. Support Decision Science Team through data storytelling and robust decision models.
About the role
- Senior Lead Analyst focusing on stability and quality of Lifecycle Services applications. Leading production support and both manual and automated testing in an IT environment.
Responsibilities
- Own production support for business applications by triaging, analyzing, and resolving system issues to ensure stability and reliable day‑to‑day operations.
- Perform manual testing and create detailed test cases to validate system changes against business and functional requirements.
- Design, build, execute, and maintain automated test cases to improve test coverage, reduce manual effort, and support reliable system releases.
- Collaborate with business stakeholders and delivery teams to gather requirements, assess impacts, and validate solutions throughout the development lifecycle.
- Support system enhancements, upgrades, and releases by participating in planning, testing, cutover, and post‑release validation activities.
- Analyze defects, recurring issues, and test results to identify root causes and recommend corrective actions and process improvements.
- Contribute to continuous improvement initiatives by strengthening testing practices, automation coverage, and overall system quality.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related courses.
- At least 5 years of relevant experience in information technology, with a primary focus on business analysis, application support, or system delivery.
- Proven experience supporting enterprise business applications, including analyzing system issues, validating changes, and working across the full software development lifecycle.
- Hands-on experience with manual testing, including creation and execution of test cases to validate system and business changes.
- Experience designing or executing automated test cases to support system quality and release readiness.
Benefits
- Competitive benefits plans
- Medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation
- Holiday leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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