PL
pleezAccount Manager
Account Manager responsible for maximizing restaurant clients' value from AI platform. Collaborating with teams to drive delivery performance and improve operational excellence.
About the role
- Own and nurture client relationships, serving as the primary point of contact and trusted advisor, with an emphasis on growing engagement and expanding long-term commitments
- Develop and maintain account plans that capture client climate and nature goals, crediting preferences, current engagement, and future plans
- Drive account participation in deals by keeping clients informed of pipeline, capturing feedback, and guiding them through contracting and settlement
- Communicate with clarity and impact, tailoring updates to diverse stakeholders—from big-picture summaries to detailed explanations when needed
- Respond to client inquiries and challenges with urgency, tact, and solutions that build satisfaction and trust
- Collaborate with internal teams to coordinate contracting, communications, and credit retirement activities
- Monitor account performance against KPIs, track demand forecasts, and identify opportunities to expand business
- Represent Emergent externally at meetings, events, and industry forums to build brand, credibility, and reach
Requirements
- 5+ years of account management experience, ideally in carbon markets, carbon solutions, and corporate climate and nature strategies.
- Polished, organized and assertive communicator.
- Demonstrated ability to lead cross-functional projects, ensuring coordination across teams and accountability for results.
- Proven track record of leveraging data, tools, and teamwork to engage clients and deepen partnerships.
- CRM fluency is a must (Hubspot).
- Superb Excel and PowerPoint skills are also required.
- Experience in network mapping and sector-based insights.
- Bachelor’s degree required, an advanced degree is an asset.
- English fluency required; French, Spanish, Portuguese or German is an asset.
Benefits
- N/A
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
GO
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