Hybrid HVAC Account Manager

at EMCOR Group, Inc.

• Job title: HVAC Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Lake Park, United States

About the role

• Account Manager responsible for growing sales through service agreements at Hill York Services Corporation. Proactively identifies opportunities and maintains customer relationships in HVAC sector.

Responsibilities

• Proactively identify and pursue new sales opportunities through cold calling, networking, and lead generation.
• Build and maintain strong relationships with owners, facility managers, and management companies.
• Research and identify decision makers within target organizations and develop strategies to engage them.
• Conduct sales presentations and negotiate contracts to close service agreements at profitable margins.
• Maintain and grow existing customer relationships to ensure satisfaction and long-term retention.
• Continuously engage existing customers to ensure service expectations are being met, proactively address concerns, and reinforce trust through consistent, high-quality support.
• Respond promptly to customer inquiries and resolve issues related to billing, service, or agreements at risk.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
• Maintain accurate records in CRM and provide regular updates on sales activities and pipeline.
• Ability to identify customer needs and discuss solutions Hill York can provide.

Requirements

• High School diploma or equivalent.
• Ability to network, generate leads, close deals, and manage customer relationships.
• Strong communication, presentation, and interpersonal skills.
• Strong organizational and follow-up skills with attention to detail.
• Proficient computer skills, especially CRM, Word, and Excel.
• Ability to drive to customer sites regularly.
• Capable of standing, walking, and climbing ladders, using stairs as needed.
• Must be able to work in various environments, such as commercial office space, industrial and warehouse facilities, medical buildings, and educational facilities.
• Self-starter with hunter mentality and passion for sales.
• Ability to navigate complex organizations to reach key decision makers.
• Customer-focused with a commitment to delivering value and building trust.
• Excellent networker who thrives in making connections and creating opportunities.

Benefits

• Competitive salary
• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off