Onsite Administrative Assistant – PRN

Posted 8 hours ago

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About the role

  • Administrative Assistant overseeing patient check-in and registration at Paragon Infusion Centers in Tennessee. Responsible for analyzing operations, managing staff, and responding to patient inquiries.

Responsibilities

  • Oversees staff and processes for check-in
  • verifying charts are pulled for scheduled appointments
  • demographics/eligibility is updated
  • current forms are being utilized
  • Listens and responds to patient and/or family members concerns.
  • Responds to patient questions and complaints
  • routes issues to appropriate personnel
  • Analyzes daily administrative operations and utilization of resources.
  • Assists in Medic user issues.
  • Ensures proper cash controls are in place and policy and procedures are followed.

Requirements

  • Requires a HS diploma or equivalent
  • a minimum of 1 year of lead/supervisory experience in a health care environment
  • Bi-lingual (English/Spanish) preferred
  • 1+ Years of medical front office experience preferred
  • Prior authorization experience preferred
  • Inbound call experience preferred.
  • Customer service experience in a medical or professional setting preferred.

Benefits

  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical
  • dental
  • vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources

Job title

Administrative Assistant – PRN

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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