B2C Growth Coordinator supporting marketing automation and SEO initiatives at PressReader. Collaborating with teams to drive customer acquisition and retention through various marketing channels.
About the role
- Staff VP driving customer success, retention, and revenue strategies for Carelon Behavioral Health. Leading account management practices and enterprise transformation in a complex healthcare environment.
Responsibilities
- Own and lead the end-to-end retention and expansion strategy for Carelon’s external growth customers
- Drive portfolio performance across upsell, cross-sell, and expansion initiatives
- Establish and oversee financial targets, KPIs, and performance metrics for the client portfolio
- Partner with operations and implementation teams to ensure seamless onboarding, execution, and ongoing delivery of Carelon solutions
- Lead and develop high-performing Client Service teams within a complex, matrixed healthcare environment
Requirements
- Requires a BA/BS degree
- minimum of 10 years of related experience
- Minimum 10 years of executive leadership experience
- Demonstrated experience driving growth, retention, and enterprise transformation
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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