Palliative Care Case Manager position focusing on coordinating hospice care services at Elevance Health. Responsibilities include member education, resource facilitation, and process improvement.
Responsibilities
coordinating referrals, education, and interdisciplinary support for hospice and palliative care services
ensuring that members with serious or terminal illnesses receive appropriate care
supporting accurate member understanding of care goals
facilitating engagement with relevant community resources
conducting serious illness conversations with members and caregivers
educating members, caregivers, and clinical staff on hospice and palliative care options and benefits
coordinating ongoing care and communication between CareBridge and community palliative organizations
tracking referrals and developing strategies for process improvements in member engagement and service delivery
maintaining supportive relationships with both internal and external stakeholders to ensure continuity of care
developing and implementing educational materials and training programs for internal teams
assisting with process design and improvement efforts unique to the palliative care navigator function
Requirements
Requires a bachelor’s degree in a related field, such as BSN
minimum of 3 years of clinical experience in a hospice or palliative care organization
RN certification, APC, or IFOC certification preferred
MSW, LCSW, or MDiv preferred
Benefits
medical, dental, vision, short and long term disability benefits
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