Account Manager responsible for customer - facing service in oncology at Guardant Health. Collaborating with sales and gathering customer insights to enhance service.
About the role
- Senior Account Manager responsible for client relationship management in automotive fleet solutions. Driving business growth through strategic account planning and service optimization in a hybrid work model.
Responsibilities
- Responsible for nurturing existing clients
- Build long-term relationships that foster trust and loyalty
- Drive business growth through increased service adoption and identifying new opportunities
- Work closely with internal teams to optimize client performance
- Generate cost savings and align with client goals and practices
- Accountable for overall relationship management of clients
- Primary point of contact
- Coordinate internal areas to meet client requirements
- Meet clients to maintain and grow business relationships
- Oversee line renewals and legal changes
- Introduce new products & services with existing clients to enhance profitability
- Responsible for the development, planning, and execution of a strategic account plan
- Coordinate with strategic consulting projects and business reviews
- Identify and articulate best practices within the industry.
- Demonstrated analytical ability, critical reasoning, and strategic thinking.
Requirements
- Minimum of 5 years of relevant business experience
- MBA Desirable
- Project Management success stories
- Proficient in English language (both written and oral)
- Experience within the vehicle management or a related financial/asset-based industry is preferred
- Willingness to travel up to 25% of time dependent on client portfolio and location
- Adaptability to fast-paced, evolving environments with shifting client needs
- Exceptional communication skills—both verbal and written—with the ability to influence senior decision-makers and navigate challenging conversation
- World-class negotiation skills and a proven track record of driving revenue growth and business expansion
- Strong emotional intelligence and executive presence, with the ability to maintain trust during periods of internal or external disruption
- Strategic thinker with a proactive mindset and ability to anticipate and solve problems before they escalate.
Benefits
- Competitive base salary
- Annual bonus
- Savings fund and savings account
- Retirement plan with company contribution
- Grocery and restaurant vouchers
- Support for sports activities
- Medical and life insurance
- Flexible schedules
- Hybrid work model
- Free parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Manager for Oncology managing customer - facing service and collaboration with Guardant Health teams. Handling HCP requests and fostering relationships with clients in a remote environment.
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