Program/Portfolio Manager overseeing biopharma projects for a pharmaceutical client in Germany. Develops program strategy and manages client relationships while working partially on-site.
Responsibilities
Develop and manage program road map and benefits to the company
Govern program budget across multiple projects, work with Account Management to on profitability objectives
Resolve program issues and mitigate risks, escalate issues/risks when appropriate
Manage program status, including KPIs, program highlights, projects statuses and road-maps. Ensure quality inspections are carried out as required. Analyze results and troubleshoot problem areas
Build, develop, and grow positive relationships with clients, identify opportunities to grow business and deepen partnership. Turn opportunities into the projects or solutions and make sure they bring planned benefits to the program
Build a knowledge base of each client’s business, organization and objectives
Frame up roles and responsibilities across teams to deliver on program objectives. Coordinate priorities and requirements, allocate and leverage resources across projects to deliver results
Act as a mediator between stakeholders and team members. Participate in cross-project planning to resolve conflicts in project priorities and constraints
Effectively communicate with company management on program strategies and plans
Manage program communications and executive reporting
Provide administration and participation in organizational performance management initiatives
Provide and promote high standards of professionalism and leadership throughout the life of projects. Promote the professional development of project and peer team members through coaching, mentoring and guidance
Recognize areas for improvement and communicate them to senior management to ensure continual improvement
Conduct post project implementation reviews to identify ‘lessons learned’ elements
Provide support to the Project Management Office and initiatives
Establish a network of communication with C-Level, top managers and decision's makers on the client's side
Learn client's business and identify an addition business value, ELEKS can deliver to the client
Structure and de-scope required activities into a number of projects
Plan and roadmap entire program and set objectives for the particular project
Identify and manage projects dependencies
Works with internal ELEKS services to organize people allocation and vendor involvement when needed
Responsible for the risk management
Grow an account to achieve company goals
Requirements
5+ years of experience in IT project management
Proven experience managing large projects with full financial accountability under multiple contract forms
Experience in building or maintaining programs/portfolios with parallel projects
Previous technical background to understand interdependencies between components when delivering complex software-hardware solutions
Strong communication, presentation, and customer service skills
PMP or other professional certification (desirable)
German language proficiency at a native level (required for client communication)
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