Service Manager responsible for field labor, materials, profit, and HVAC project performance. Leading a team and ensuring customer satisfaction in the service business unit.
Responsibilities
Responsible for all field labor, materials, profit, loss, project performance, and safety
Manage all field labor, subcontractors, and vendors
Meet or exceed all financial expectations, budgets and goals
Monitor and maintain cash position of business unit
Resolve dollar disputes between estimates and the company's actual cost
Build and sustain customer relationships
Manage dispatch procedures and effective communications with field staff resources
Requirements
5+ years' experience in the service business
Organized and self-motivated, with the ability to lead a team of technicians
Effective verbal and written communication skills
Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment
Versed in the industry and the Company's competitors
Ability to multitask and perform duties outside of the scope of work when necessary
Working knowledge of Microsoft Word, Excel, and PowerPoint.
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