Manage corporate client portfolios assigned to Treasury Services, focusing on retention and revenue growth through cross-selling. Resolve complex cash management issues and support onboarding.
Responsibilities
Manage a portfolio of corporate clients assigned to Treasury Services
Retain and grow client deposit balances
Identify and execute opportunities to drive additional revenue through cross-sell and product expansion
Conduct proactive relationship management for clients assigned to the Treasury Services P&L
Maintain a minimum of four annual touchpoints and document in CRM (Salesforce)
Assist large corporate clients daily with complex cash management issues and requests
Support onboarding team on complex implementations and training
Train customers on basic cash management functions as needed
Act as a resource assisting other areas of the bank with cash management issues
Participate in enterprise-wide projects as needed
Requirements
5+ years Banking experience
2+ years Cash Management experience
Strong organizational and communication skills
Strong sense of urgency & ability to independently manage time/workload
Experience/Comfort with quantifiable revenue goals
Basic working understanding of cash management products and tools, including account analysis accounts and functionality, and general deposit account knowledge
Proficiency with Microsoft Office Excel, Word, FIS Tools, Salesforce, and Cash Management-specific platforms such as Bottom-line Technologies, ERP Solutions, and Remote Capture platforms preferred
Benefits
medical, dental, vision, life and disability insurance
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