A multi-award-winning, global creative agency that uses sports, esports and gaming to build culturally powerful brands.

Ear to the Ground

Browse and apply for open jobs at Ear to the Ground.

manager

• Own daily planning and deployment of creative/project talent, ensuring efficient resourcing, timely delivery, and top-tier work across the agency.
• Manage day to day allocation of our internal talent and freelance network.
• Expertly track and manage resource allocation for multiple concurrent projects from initiation to completion.
• Facilitate short and long-term resource planning for strategic and creative needs, collaborating closely with internal teams.
• Experience of new systems implementation and driving forward a change management approach.
• Partner with Client Services, Strategic, and Creative leadership to ensure project timelines and resource allocations are met within agreed parameters.
• Implement and maintain monday.com to improve productivity, visibility, and resource scheduling.
• Analyse and produce reports on workflow data and utilisation, identifying opportunities to optimise efficiency and streamline day-to-day processes.
• Manage and allocate agency resources efficiently, aiming for optimal team utilisation in a high-volume environment.
• Maintain a strong understanding of creative production processes and real-time agency resource requirements.
• Lead and manage all required traffic and resourcing meetings effectively.
• Proactively identify and solve day-to-day resourcing challenges, working collaboratively to find optimal solutions for creative delivery.
• Manage freelance cost-efficiency and track quality ratings in our Supplier CRM.
• Support compliance efforts as they relate to resource allocation and tracking.
• Foster a smooth and positive experience of daily resource planning for all teams.
• Be responsible for delivering operational training to the wider agency, including on using Monday.com.

Senior Resource Manager

Senior Resource Manager overseeing daily resource planning and deployment at a creative agency. Collaborating with internal teams to ensure efficient project delivery.

account-manager

• Support the end-to-end delivery of high-level, complex integrated marketing campaigns, ensuring key milestones are met.
• Own and manage the end-to-end delivery of lower-level integrated campaigns.
• Assist in managing timelines, budgets, and resources to keep campaigns on track.
• Coordinate across creative, production, strategy, and media teams to ensure seamless execution and resourcing.
• Have a thorough understanding of your department's roles and responsibilities and all of the agency's processes.
• Actively drive best practice processes across all projects working with other team members to ensure a consistently high standard across the whole agency.
• Work with the Senior Account Manager and Account Director to nurture existing client relationships and build confidence in the agency and its ability to deliver campaigns to the highest standard.
• Present, alongside agency colleagues creative responses, strategy and insight ideas and concepts to the client.
• Act as a day-to-day contact for clients, providing regular updates and ensuring smooth communication.
• Support the Campaign Director in managing agency partners, talent, agencies, and internal teams.
• Assist in the preparation of campaign reports, status updates, and post-campaign analysis.
• Own and maintain detailed project timelines, ensuring deadlines and deliverables are met.
• Assist the Campaign Director in tracking overall campaign budgets, flagging potential overages and ensuring cost efficiencies.
• Take ownership of specific areas of campaign budgets, ensuring we stay within the identified budgets and minimise project creep.
• Identify and escalate potential project risks to senior team members.
• Work closely with creative teams to ensure campaign creative and assets align with brand guidelines and objectives.
• Support the strategy team in integrating audience insights and data into campaign planning.
• Ensure all campaign deliverables are in line with the overall creative vision.

Account Manager

Account Manager responsible for leading integrated marketing campaigns for top brands. Collaborating across teams to deliver projects on time and within budget.

account-executive

• Be the trusted advisor to the Client on behalf of the agency
• Be the key client point of contact, representing the client’s views to the wider agency in the delivery of projects
• Deliver brilliant and effective campaigns
• Overall responsibility for the management of client campaigns to maximise performance
• Lead the growth of the relationship and remit with clients
• Own the client relationship and ensure overall client success and satisfaction
• Lead your team to ensure timely delivery of key project documents and updates to the Client
• Provide flawless delivery of campaigns while hitting client and company KPI’s
• Proactively identify new opportunities and areas of growth within designated clients
• Manage and develop junior staff members including your designated Account Manager
• Provide clear, high quality internal briefs for all internal departments
• Take responsibility for financial reporting of designated accounts
• Develop and maintain clear accurate budgets
• Own account growth plans for each account
• Lead and coordinate pitch presentations and material/collateral with relevant departments and staff
• Present creative responses, strategy and insight ideas and concepts to the client
• Monitor effectiveness of projects and campaigns, contributing to project evaluation

Account Director

Account Director role leading client campaigns and relationships for a creative agency in the sports, gaming, and entertainment sectors. Responsible for team management and campaign effectiveness.

client-services-representative

• Lead and evolve the Client Services function, setting the vision, standards, and frameworks for how we deliver consistent excellence across Business Directors, Account Directors, and Account Managers.
• Implement and enforce operational processes, ensuring disciplined adoption across teams to strengthen continuity, financial accuracy, and delivery quality.
• Identify and embed continuous improvement opportunities that streamline delivery, strengthen cross-functional collaboration, and drive a unified client experience.
• Work with the COO to ensure optimal, resource planning, utilisation and commercial performance across the Client Services team.
• Embed KPI-led performance management for delivery, profitability, and client satisfaction.
• Align Client Services with agency-wide objectives, ensuring the department contributes strategically and commercially to overall business goals.
• Act as the senior-most point of escalation and counsel for key global clients, building deep, trusted partnerships at Board level.
• Translate complex client challenges into pro-active growth strategies informed by Fan Intelligence®.
• Steer how the agency shows up for clients - ensuring output is strategically sharp, creatively brave, and culturally relevant.
• Lead the development and delivery of annual and quarterly business reviews, ensuring clients have clear visibility of performance, ROI, and future opportunities.
• Drive client satisfaction, manage stakeholders with confidence, anticipate challenges, unlock opportunities, and maintain high levels of client retention and advocacy.

Director of Client Services

Director of Client Services leading the team at Ear to the Ground. Focused on client leadership, commercial growth, and operational excellence in sport, gaming, and entertainment.

• Lead the growth of our relationship and remit with our clients.
• Own the client relationship and take responsibility for overall client success and satisfaction.
• Manage client campaigns to maximize their performance for both the client and the agency.
• Lead your team to ensure that all key project documents and updates are delivered to the Client on time and to the required standard.
• Work with all other internal teams to provide flawless delivery of campaigns.
• Proactively identify new opportunities and areas of growth within designated clients.
• Manage and develop junior staff members including your designated Account Manager.
• Ensure clear, high quality internal briefs are provided for all internal departments.
• Take responsibility for the financial reporting of designated accounts.

Account Director leading client relationships and managing campaigns in sport, gaming & entertainment sector at Ear to the Ground.

director

• Drive the strategic, commercial and operational direction of the Talent & Creator function at Ear to the Ground.
• Define and implement a best-in-class approach to working with creators, athletes, and cultural tastemakers.
• Evolve and commercialise the agency’s T&C offering to drive increased revenue and profitability.
• Build and mentor a high-performing team, fostering a culture of creativity, accountability, and excellence.
• Oversee the delivery of all T&C activity across clients and markets, ensuring operational excellence and creative impact.

Director of Talent, Creator

Director of Talent & Creator leading strategic and operational direction in a global sport, gaming, and entertainment agency.

graphics-designer

• Assists mid-to-senior Designers by implementing design direction and applying best practices to support overall strategies.
• Art working campaign materials for client work.
• Rolling out marketing collateral for Ear to the Ground communications.
• Providing design inspiration and insights to the agency.
• Supporting the Design lead with administrative support within the department.
• Provide support on the conceptualisation and implementation of design solutions to meet creative briefs for both internal and external projects.
• Work closely with the Creative Directors to ensure all design output aligns with ETTG’s high standards and Fan Intelligence proposition.
• Attend cross-departmental creative meetings providing design insight and inspiration for creative projects.
• Understand and provide the agency with knowledge on print processes and methodologies.
• Proactively research and pursue ideas for professional development.
• Conduct searches for photography/illustration resources.
• Learn art direction of photography and illustration.
• Learn processes for translating information architecture into design.

Junior Graphic Designer

Junior Graphic Designer at Ear to the Ground creating visuals for sports, gaming, and entertainment brands. Support design efforts and collaborate with creative teams in a hybrid role.

Ear to the Ground

About the company

Open jobs

7 jobs found

Senior Resource Manager

Ear to the Ground

Account Manager

Ear to the Ground

Account Director

Ear to the Ground

Director of Client Services

Ear to the Ground

Account Director

Ear to the Ground

Director of Talent, Creator

Ear to the Ground

Junior Graphic Designer

Ear to the Ground