Quality Manager leading a team responsible for manufacturing water filtration equipment. Collaborating for quality excellence at Xylem, a global water solutions provider.
About the role
- Senior Resource Manager overseeing daily resource planning and deployment at a creative agency. Collaborating with internal teams to ensure efficient project delivery.
Responsibilities
- Own daily planning and deployment of creative/project talent, ensuring efficient resourcing, timely delivery, and top-tier work across the agency.
- Manage day to day allocation of our internal talent and freelance network.
- Expertly track and manage resource allocation for multiple concurrent projects from initiation to completion.
- Facilitate short and long-term resource planning for strategic and creative needs, collaborating closely with internal teams.
- Experience of new systems implementation and driving forward a change management approach.
- Partner with Client Services, Strategic, and Creative leadership to ensure project timelines and resource allocations are met within agreed parameters.
- Implement and maintain monday.com to improve productivity, visibility, and resource scheduling.
- Analyse and produce reports on workflow data and utilisation, identifying opportunities to optimise efficiency and streamline day-to-day processes.
- Manage and allocate agency resources efficiently, aiming for optimal team utilisation in a high-volume environment.
- Maintain a strong understanding of creative production processes and real-time agency resource requirements.
- Lead and manage all required traffic and resourcing meetings effectively.
- Proactively identify and solve day-to-day resourcing challenges, working collaboratively to find optimal solutions for creative delivery.
- Manage freelance cost-efficiency and track quality ratings in our Supplier CRM.
- Support compliance efforts as they relate to resource allocation and tracking.
- Foster a smooth and positive experience of daily resource planning for all teams.
- Be responsible for delivering operational training to the wider agency, including on using Monday.com.
Requirements
- Proven experience as a Resource Manager or Traffic Manager (5 years), specifically within a fast-paced creative or marketing agency.
- Extensive knowledge of creative agency workflows and real-time resource needs.
- Experience working in a fast-paced, agency environment is a must.
- Hands on experience with resource management software with a strong background with Monday.com.
- Demonstrated ability to manage high volumes of concurrent projects and adapt quickly to shifting priorities.
- A natural problem solver who thrives in changing and complex environments, and is efficient with limited resources.
- Excellent communication, interpersonal, and collaboration skills, particularly in navigating frequent resource conflicts and working with stakeholders at all levels.
- Strong organisational skills and attention to detail in tracking, scheduling, and reporting.
- Experience managing internal creative teams and external freelance partners.
- Deep experience managing external partners alongside internal creative teams.
- Excellent communication, collaboration and problem solving skills including with senior management.
- A problem solver who thrives in changing and complex environments, and is efficient with limited resources.
- Proficiency with monday.com (or similar software), resource data analysis and reporting.
- Ability to motivate a team in a fast-paced environment.
- Ability to think strategically and implement operational improvements.
- Understanding of influencer marketing and social content resourcing.
- Passion for sports, esports, and/or gaming is a bonus.
Benefits
- Flexible & hybrid working
- Birthday off
- Workplace nursery benefit
- Enhanced maternity, paternity and shared parental leave
- Private medical insurance and health cash plan
- Enhanced sick leave
- Cycle to Work scheme
- Personal development coaching + more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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