TechOPS-Manager leading the eMobility operations ensuring efficient charging infrastructure management for E.ON Drive Germany. Engage with customers and stakeholders while driving innovative solutions.
Responsibilities
Responsible for fault management
Professionally handle customer inquiries
Analyze and manage incidents
Ensure timely fault resolution
Manage communication with customers and stakeholders
Define maintenance and service activities
Prepare fault and incident reports
Requirements
Technical vocational training or degree
Initial professional experience in the e-mobility field
Strong analytical skills and fault-management expertise
Customer orientation and strong communication skills
IT affinity and software knowledge
Self-motivation and flexibility
Communication and language skills: You communicate confidently in German (C1) and English (at least B2)
Benefits
Attractive working-time models such as Full-Time Light, a 4.5-day week and flexible “breathing” part-time – for more flexibility in everyday life and better work–life balance
Flexible options for your life situation: special leave days (e.g., for the birth of a child or other special circumstances), and the choice between additional time off or financial compensation
Anniversary payments, access to an attractive employee share program and further financial additional benefits – for your commitment and future
Mobility advantages such as bike leasing, car leasing and the Deutschlandticket – for sustainable, flexible and cost-effective daily and commuting mobility
Comprehensive insurance cover through a group accident insurance
Diverse offers for your wellbeing, fitness and health – e.g., Benefit@Work, Amiravita, the Fürstenberg Institute and EGYM Wellpass
Additional exclusive benefits such as holiday apartments and employee discounts with selected partners
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