Customer service representative handling customer inquiries by phone and providing product consultations. Join Sport - Thieme, leader in sports equipment for schools and clubs, in Grasleben.
About the role
- Agent Call Center at E.ON Romania handling customer inquiries via phone and providing solutions to clients' questions. Working in a hybrid role with opportunities for continuous learning and development.
Responsibilities
- Vorbești cu clienți noi sau existenți la telefon.
- Îi îndrumi să înțeleagă mai ușor facturile, contractele sau ofertele noastre.
- Te ocupi cu vânzarea și promovarea de soluții și produse din portofoliul E.ON.
- Folosești aplicații digitale (SAP, CRM etc.) pentru a lucra eficient.
- Înveți constant – prin traininguri, schimb de idei cu colegii tăi și experiență directă.
Requirements
- Îți place să comunici și știi cât de important este ca un client să fie ascultat și înțeles.
- Știi cum să construiești o conversație clară și prietenosă.
- Ești motivat(ă) de rezultate clare – clienți mulțumiți, obiective atinse, soluții aplicate.
- Te adaptezi ușor, ești organizat(ă) și lucrezi bine cu tool-uri digitale.
- Ai studii medii sau superioare (încheiate sau în curs).
Benefits
- Beneficii cu ocazia evenimentelor importante din viața ta, precum căsătoria, nașterea sau adopția unui copil, dar și de Ziua Meseriei.
- Cadouri pentru copiii minori ai angajaților, cu ocazia zilei de 1 Iunie și de Crăciun.
- Decontarea transportului.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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