Agent Call Center at E.ON Romania handling customer inquiries via phone and providing solutions to clients' questions. Working in a hybrid role with opportunities for continuous learning and development.
Responsibilities
Vorbești cu clienți noi sau existenți la telefon.
Îi îndrumi să înțeleagă mai ușor facturile, contractele sau ofertele noastre.
Te ocupi cu vânzarea și promovarea de soluții și produse din portofoliul E.ON.
Folosești aplicații digitale (SAP, CRM etc.) pentru a lucra eficient.
Înveți constant – prin traininguri, schimb de idei cu colegii tăi și experiență directă.
Requirements
Îți place să comunici și știi cât de important este ca un client să fie ascultat și înțeles.
Știi cum să construiești o conversație clară și prietenosă.
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