Collections Assistant supporting credit and collections for DWF Group LLP. Involves client communications, receivables management, and accurate processing of payments.
Responsibilities
Contact clients regarding outstanding invoices in a professional and client-focused manner
Monitor and follow up on accounts receivable balances across multiple offices
Apply payments received (cheques, EFTs, wires) to the appropriate client accounts and invoices
Support month-end and year-end collections processes
Maintain accurate records and ensure compliance with firm policies and procedures
Requirements
Strong communication skills with a professional and diplomatic approach
Excellent attention to detail and accuracy
Strong organizational and time-management skills
Ability to manage multiple priorities and deadlines
Previous experience in customer services, or accounts receivable is preferred
Experience in a law firm or professional services environment is an asset
Benefits
Flexible benefits
Comprehensive rewards package including well-being programs
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