Hybrid File Inception Team Administrator

Posted 5 hours ago

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About the role

  • Team Administrator within DWF's File Inception team, handling new legal matter instructions. Engaging with internal and external stakeholders while ensuring compliance with procedures and deadlines.

Responsibilities

  • Processing instructions for all new matters
  • Ensuring all cases are opened within client and internal SLAs
  • Accurate data entry of information into case management system
  • Ensuring files are opened in time for court deadlines
  • Handling incoming calls and fielding enquiries
  • Receiving unreferenced mail and obtaining details through outbound calls

Requirements

  • Essential experience within Microsoft Office, especially MS Outlook
  • Ability to work well as part of a team as well as autonomously
  • Focused with an eye for detail and able to work to stringent processes and timetables
  • Ability to read and extract relevant information from clients' instructions
  • Ability to meet daily file opening target
  • Desirable background in Law advantageous but not essential

Benefits

  • Flexible working hours
  • Comprehensive rewards package
  • Diverse array of benefits tailored to individual needs

Job title

File Inception Team Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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